Effective Date: July 13, 2025
Welcome to Best Buy Geek Squads (“we,” “our,” or “us”). By accessing or using our website https://bestbuygeeksquads.com (the “Site”) or any of our services, you agree to be bound by the following Terms and Conditions (“Terms”). Please read them carefully before using our site or services.
If you do not agree with any part of these Terms, you must not use our Site or services.
1. Use of Our Website
You agree to use this Site only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit anyone else’s use of the Site. Prohibited behavior includes:
- Engaging in fraudulent activity
- Disrupting the functionality of the Site
- Uploading harmful content, such as malware or viruses
- Violating any applicable laws or regulations
2. Services Offered
Best Buy Geek Squads provides technical support services, including but not limited to:
- Remote troubleshooting
- Virus removal
- Software support
- Device optimization
- Smart home setup
- Data backup and recovery
We reserve the right to modify or discontinue any of our services at any time without notice.
3. User Accounts
To access certain features of our website or services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information
- Keep your login credentials confidential
- Accept full responsibility for any activity under your account
We reserve the right to suspend or terminate accounts that violate these Terms.
4. Payments and Refunds
All payments for services must be made in full before the service is delivered. Prices are clearly listed at the time of purchase and may vary depending on the service package.
Refund Policy:
We offer refunds under the following conditions:
- If a service was not delivered as promised
- If our technician is unable to resolve your issue (as determined by us)
- Refunds must be requested within 7 days of service
No refunds will be issued for customer-caused damage or services that were successfully delivered.
5. Intellectual Property
All content on this website—including text, images, graphics, logos, and software—is the property of Best Buy Geek Squads or its licensors and is protected by intellectual property laws.
You may not:
- Copy, reproduce, or redistribute any part of the Site
- Use our branding or logos without written permission
6. Limitation of Liability
To the maximum extent permitted by law, Best Buy Geek Squads shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website, including:
- Loss of data
- Service interruptions
- Hardware or software failures
- Unauthorized access to your information
Our total liability shall not exceed the amount you paid for the service.
7. Disclaimers
- We make no warranties, express or implied, about the accuracy, completeness, or reliability of the website or services.
- All services are provided “as is” and “as available.”
- We do not guarantee that our Site will be error-free or uninterrupted.
8. Termination
We reserve the right to terminate or suspend access to our Site or services without notice for any user who violates these Terms or engages in harmful behavior.
9. External Links
Our website may contain links to third-party websites. We are not responsible for the content, policies, or practices of those websites and encourage you to read their terms and conditions separately.
10. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law principles.
11. Changes to These Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the Site following any changes constitutes acceptance of the updated Terms.